Ortho-#1 in Patient Satisfaction

This is the result of total teamwork! I am so impressed with the passion, competency and skill of our team.  Every single associate demonstrates their willingness to do their best and always displays the attitude: let’s be the best for our patients!

 

-Brenda Stutzman, director of ortho/neuro/Joint Center/spine Center

 
Congratulations to the Saint Elizabeth orthopedic department! Your patient satisfaction levels are outstanding. In fact, your patients place you at the very TOP of the list among hospitals surveyed by the national independent surveyor, the Jackson Organization (TJO). And that’s for an entire year!

More than 250 hospitals and medical centers nation-wide were surveyed last year by TJO, the Columbia, Maryland based independent healthcare and market researcher firm. 

As a patient, we know YOU want to go to a medical center where you receive both high quality medical care AND excellent personalized treatment by everyone throughout your stay!

We at Saint Elizabeth use these patient surveys to demonstrate what we are doing well when it comes to YOUR care---and to identify areas where we need to work harder to assure that YOU and every patient’s experience is excellent. It appears the team in orthopedics has done an exemplary job of providing an excellent patient experience for patients in their care!

Congratulations team--- and keep up the superb work!